Last Updated: 27 December 2025
At AI Automation Experto (“we”, “us”, “our”), accessible from aiautomationexperto.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect personal information when you:
- Fill out contact or inquiry forms
- Purchase a service or pricing plan
- Communicate with us via email or live chat
- Subscribe to updates or consultations
This may include:
- Name
- Email address
- Business name
- Phone number
- Project-related details
b) Technical & Usage Data
Automatically collected data may include:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring URLs
- Cookies and tracking data
c) AI Interaction Data
When you interact with:
- AI chatbots
- Voice agents
- Automation demos
We may collect non-sensitive interaction data to improve performance, accuracy, and user experience. Sensitive personal data is not intentionally collected unless explicitly provided by you.
2. How We Use Your Information
We use collected information to:
- Provide and deliver our AI automation services
- Communicate about inquiries, orders, or support
- Set up and customize AI systems
- Improve website functionality and performance
- Analyze usage trends and optimize marketing
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data.
3. Legal Basis for Processing (GDPR)
Where applicable, we process personal data based on:
- Your consent
- Performance of a contract
- Legitimate business interests
- Legal obligations
4. Third-Party Tools & Integrations
Our services may integrate with third-party platforms such as:
- CRM tools
- Email marketing platforms
- Messaging platforms (WhatsApp, Messenger, Instagram)
- Voice platforms (Twilio, Kaleyra, etc.)
- Analytics tools
These third parties process data according to their own privacy policies. We are not responsible for their data handling practices.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website experience
- Enable analytics and live chat
- Track performance and conversions
For more details, please refer to our Cookies Policy.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill service obligations
- Provide ongoing support
- Comply with legal requirements
Once no longer needed, data is securely deleted or anonymized.
7. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Secure servers
- Access controls
- Encryption where applicable
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Data Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Restrict or object to processing
- Request data portability
To exercise your rights, contact us using the details below.
9. Children’s Information
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. No Refund Policy (Privacy Note)
As our services are digital and customized, all purchases are final, and we do not offer refunds. However, we provide unlimited revisions as stated in our service plans.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us:
- General: contact@aiautomationexperto.com
- Support: support@aiautomationexperto.com
- Order Queries: order@aiautomationexperto.com
We also offer live chat support on our website.